parents: My Principles, Inspiring Questions
- Should creation be the primary goal, or should it be the by-product of a well-defined process?
- I think it mainly depends on the level of uncertainty involved.
- Low Uncertainty: Treat creation as the goal.
- Use a triad of metrics: an output metric to drive progress, an outcome metric to ensure value, and a counter-metric to protect quality.
- High Uncertainty: Treat creation as a by-product.
- Build a robust system that raises productivity and ensures high-quality processes.
- Low Uncertainty: Treat creation as the goal.
- In both cases, use the final outcome to validate and refine the process.